Discount structure
Click on the link below to learn about our discount structure.
View or download our discount structure
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We want all our customers to get the best possible deal, so our discount structure is designed to benefit both artisanal chocolatiers and bakers, and large food manufacturing businesses. Whether you restock your kitchen regularly or make occasional bulk orders, you could be saving money with our price band and order value discounts!
If you spend £10,000 or more per year, you will automatically receive a price band discount as shown in the table:
Annual Spend (ex. VAT) | Price Band Discount |
£10,000 – £17,999 | 3% |
£18,000 – £25,999 | 5% |
£26,000+ | 10% |
If you are not on a price band discount, you can still qualify for one-off discounts based on your order value as shown in the table:
Single Order Value (ex. VAT) | Discount |
£800 – £1,599 | 5% |
£1,600+ | 10% |
On all orders over £150 (ex. VAT)
On orders below £150 (ex. VAT) our standard delivery charge* is just £8!
*See terms and conditions at https://www.keylink.org/a-quick-guide-to-keylink-delivery
How often will price band discounts be reviewed? | Every quarter, on the 1st of January, April, July and October. |
How will my price band be set? | On each quarterly review date, your price will be reset automatically based on your spend for the previous 12 months. |
What if I’d rather get order value based discounts? | Just let us know and this will be applied from the following quarter. Please not that if you choose to get order value based discounts, then you will need to remain on this discount structure for the following 12 months. |
What if I order online? | All applicable discounts will be applied automatically when you order online. |
How will I know what discount or price band I’m in? | Your discount or price band will be printed on every invoice. |
*Please note that all machinery (product codes beginning SEM) are not included in the discount structure.
Click on the link below to learn about our discount structure.
View or download our discount structure
Earlier this year, the Barry Callebaut factory in Belgium closed for several months following a salmonella-positive chocolate production lot. While the factory has re-opened and our Callebaut stocks are improving again, the closure had a significant ripple effect on the chocolate industry and our other brands continue to be in high demand.
Where we can offer alternatives, there will be a 'Find Alternatives' button. Thank you for your patience.