Careers at Keylink

At Keylink, we don’t just supply ingredients - we inspire creativity, fuel innovation, and help chocolatiers and bakers bring their visions to life. 

As a leading trade supplier of high-quality chocolate and bakery ingredients, we’re passionate about great food, great people, and great service. We are a stable, established business with a long-standing customer base and an experienced team.


Why work at Keylink?

We always strive to go above and beyond in everything we do, based on our core values of excellence, collaboration, respect and resilience. Our commitment to these values and to our customers is reflected in both our BRCGS AA+ grade and our 4.9 TrustPilot rating, the highest in the industry. 

We’re a company built on trust, collaboration, and a shared love of the craft. Whether you’re in customer service, purchasing, logistics, sales, operations or marketing, every role at Keylink plays a crucial part in delivering excellence to our customers.
 

Let’s create something amazing together! 

 

Current opportunities

 

Warehouse Manager

Salary: £40,000 - £44,000 per annum depending on experience
Full-time, permanent: 40 hours per week Mon-Fri, 8am to 4.30pm (with longer hours and Sunday shifts in the run-up to Christmas)

Who we're looking for:

This is a hands-on, floor-based role running our warehouse day to day. You will lead a team of around 20 people across goods-in, picking, packing, breakdown and dispatch — and you will lead it from the floor, not from behind a desk.

The scope is broader than conventional warehouse management covering stock accuracy and Warehouse Management System (WMS) discipline, health and safety, the full people lifecycle for your team, and the practical upkeep of the site itself. 
The Warehouse Manager is part of our Senior Management Team and the role carries real ownership and the freedom to improve how the site runs.

We are looking for someone who thinks quickly, looks at the data and makes things happen — and who leads by our values: setting the standard, communicating clearly, tackling problems rather than avoiding them, and helping people learn from mistakes rather than blaming them.

Key Responsibilities

  • Lead the warehouse team daily from the floor, setting the pace and the standard by example.
  • Move resource dynamically across inbound, picking, packing, breakdown and despatch in response to real-time order volumes and daily targets.
  • Manage day-to-day stock control and inventory accuracy in our WMS (OrderFlow), including daily compliance routines and the flow of products from goods-in to dispatch.
  • Protect the daily dispatch cut-offs that underpin our next-working-day delivery promise.
  • Oversee the full employee lifecycle for the warehouse team - recruitment, onboarding, hands-on training, attendance tracking, and formal HR investigations and disciplinaries - supported by our HR Officer
  • Oversee health and safety on site, supported by our H&S officer, keeping the environment safe without unnecessarily stalling operations.
  • Resolve floor bottlenecks, system errors and equipment issues quickly and efficiently.
  • Coach team leaders and operatives to take initiative, make sound operational decisions and build floor autonomy.

Essential Skills and Experience

  • Proven experience managing warehouse teams directly from the floor, leading by example and driving daily performance.
  • Full shift and resource management across a multi-stage operation, flexing the team to daily volumes and targets.
  • Hands-on technical competency with IT generally, and in particular with a Warehouse Management System (OrderFlow or similar), stock management and daily compliance.
  • Practical, end-to-end people and HR management, including hands-on staff training and formal investigations and disciplinaries.
  • A solid understanding of warehouse health and safety, applied pragmatically.
  • Action-oriented problem solving — a think quickly, act, fix mindset.

Desirable Qualities

  • An aptitude for process improvement and basic automation: streamlining floor layouts, improving picking and packing ergonomics, or using software tools (custom labelling or data handling) to eliminate manual admin.
  • Commercial and procurement awareness: negotiating carrier and courier terms, for example with DPD.
  • Practical site maintenance and DIY aptitude: comfortable with basic hand tools for minor site upkeep, rack maintenance, or prepping equipment for peak periods.
  • Experience of project and facilities management: minor site infrastructure projects, or coordinating external contractors (HVAC, electrical or civil maintenance).
     

What We Offer:

  • On going training on all products.
  • Opportunities for career growth and advancement.
  • Dynamic and friendly work environment.
  • Our values are important to us:
    • Excellence
    • Collaboration
    • Respect
    • Resilience

Other Perks include:

  • A Westfield health & wellness programme
  • 22 days annual leave plus Bank Holidays - 30 days in total
  • Extra holiday for long service
  • Company bonus
  • Pension Scheme
  • Free onsite parking
  • Staff discount

Please note that the ability to commute to our location S25 3AF is essential.

 

To Apply

Please send your CV and a short covering  note telling us about a warehouse operation you have personally improved to our MD Sanjeev Ramchandani or apply via Indeed.